FAQ

You will love our photography as shown by the many testimonials and reviews we receive.

You may however have some questions, to help you, we have put together a series of questions and answers that we are asked regularly.

If you have still have a question not answered here, please feel free to ask us.


FAQ 1


When will we be able to view the photographs?

You’ll have chance to settle, before we show you your images at your private viewing immediately after your photography session.  Please note that for Makeover and Boudoir sessions, we may ask you to return by appointment a few days later.

What is your data and privacy policy?

We respect your privacy and will only collect data relevant to your business with us.

We are registered under the data protection act with the ICO.

We will never sell or pass on your information to any third parties.

What is the refundable booking deposit?

You will be asked for a £25 deposit at the time of booking, which is fully refundable and is purely to guarantee your appointment in our diary.  Unfortunately late cancellations do prevent other clients from booking at their preferred time so a 48 hour notice is required should you wish to cancel your appointment.  Failure to notify us of a cancellation may result in the forfeit of your deposit.

 

What is your quality and service guarantee?

It is our aim to create the best images possible and will at all times provide the highest levels of service. Should you have any reason to be unhappy with either the photographs or our service then please let us know as soon as possible.

We can only help resolve the problem if we know about it, and we’ll make every possible effort to ensure that you’re happy with every aspect of your experience with Hoss Photography.

 

We want you to love your portraits. If you aren’t completely happy with the images at your viewing, we will either re-shoot your session or refund you any monies paid.

How long do you keep the images for?

We can only guarantee to keep the images you ordered at your viewing these will be stored for a minimum of one year from the date of your viewing.

Do you have a changing room?

Yes

Where is the studio located?

Our address is:
24 The Crescent
Abbots Langley
Watford
Hertfordshire
WD5 0DS

 

 

What are your opening times?

Bookings are always by appointment.  Our opening times are Tuesday to Saturday 10am to 5pm.  

However, we’re happy to book outside these times if you have a specific requirement or occasion in mind.